For Immediate Help – Call 24/7: 832-418-7218 Text: 832-418-7218

Contact JaWilly Services for 24/7 Generator Help

Call or text 832-418-7218 any time, day or night. For quotes, maintenance and other non-urgent requests, send us a message and a team member will follow up.

Send a Message Call 24/7: 832-418-7218

Reach Us Directly

To schedule generator service in Houston or the surrounding suburbs, pick the option that fits how urgent your situation is. Emergencies go to the phone; everything else can come by phone, text, email or the form.

Call or text (24/7)
Call 832-418-7218 · Text 832-418-7218
Email (non-urgent)
Jawillyservices@gmail.com
Service hours
Emergency support: 24 hours a day, 7 days a week
Standard appointments: Monday–Friday, 8:00 AM–5:00 PM
Areas served
Houston, Katy, Sugar Land, The Woodlands, Pearland, Pasadena and surrounding communities. See our coverage area

Send Us a Message

Fill out the form and a team member will get back to you. Generator down during an outage? Call or text instead — it’s faster.

Please give us a phone number or an email address so we can reply.

What Happens After You Reach Out

  1. We respondPhone and text messages get the quickest reply. Form and email requests are answered by a team member, with routine scheduling handled during business hours.
  2. We ask a few questionsExpect questions about your generator's make, model, fuel type and symptoms so the technician arrives prepared.
  3. You get a clear planFor repairs, we diagnose first and give you a generator repair quote upfront, with no hidden fees, before anything is fixed.
  4. We do the work and test itOnce you approve, the job is completed and the generator is run to confirm it is ready for the next outage.

Emergency Call or Routine Request?

Not sure which route to take? Use the 24/7 generator emergency number — 832-418-7218 — if your power is out and the generator will not start, shuts down under load, leaks fuel or shows a fault you cannot clear. Use the form or email when you want to book annual maintenance, ask about a new installation, request a quote for a commercial site or set up service before hurricane season. Both routes reach the same team; the phone simply gets the fastest attention when time matters.

Before You Call: Details That Help

You do not need all of this to contact a generator repair company, but each item helps us diagnose faster and bring the right parts:

  • Generator brand, model and serial number (usually on a label on the unit)
  • Fuel type: natural gas, propane, diesel or gasoline
  • What it is doing: won't start, shuts off, runs but no power, unusual noise
  • Any error code or warning light on the controller (a photo is ideal)
  • When it was last serviced, if you know
  • Whether the utility power is currently on or off

Safety first: if you smell gas or fuel, see smoke or your carbon monoxide alarm sounds, leave the area and call 911. Never run a portable generator indoors or in an attached garage.

Want to try a few checks yourself first? Our guide to why a generator won’t start covers the common causes, and our generator diagnostics service explains what a technician tests on site. For a broader look at our work, see all generator services.

Touchscreen power system controller where status information and alerts appear

Frequently Asked Questions

What is the fastest way to reach JaWilly Services?

Call or text 832-418-7218. That number is answered 24/7 for emergencies and is the quickest route for anything time-sensitive. Email and the contact form are best for quotes and routine scheduling.

Can I request a generator repair quote online?

Yes. Use the form on this page and include your generator's make, model and symptoms. We usually need to inspect the unit before giving a firm quote, and you will always have that quote before any work starts.

When are standard service appointments available?

Routine work such as maintenance, inspections and non-emergency repairs is scheduled Monday through Friday, 8:00 AM to 5:00 PM. Emergency support is available outside those hours by phone or text.

Should I text or call during an outage?

Either works. Texting can be handy when cell networks are congested or you want to send a photo of the error code. If the situation involves a fire risk, fuel leak or carbon monoxide alarm, get to safety and call 911 first.

Generator Problem Right Now?

Don't wait on email during an outage. Call or text 832-418-7218 — our emergency line is open 24 hours a day, 7 days a week.

Call 832-418-7218 Text Us Send a Message